Bradley J. Shedd
2644 James Madison Blvd. Virginia Beach, VA 23456
Mobile: (757) 575-5319


To secure a position that will allow me to fully utilize my extensive information technology skills and enable me to make a position contribution within the organization based in the Virginia Hampton roads area.



Southern Polytechnic State University                                                                         Marietta, Georgia
Master of Science in Information Technology – GPA – 4.0                                           May 2014


Southern Polytechnic State University                                                                         Marietta, Georgia
Bachelor of Applied Science in Information Technology – GPA – 3.7                            May 2012


PROFESSIONAL EXPERIENCE                                                                                                                                  

Willcox Savage, P.C.                                                                                                      Norfolk, Virginia

IT Support Specialist                                                                                                     June 2015 – Present

·         Conducted classroom training and provided technical support to over 180 computers and users: identified and resolved computer problems, installed software in a timely manner and with minimum interruption to the user.

·         Served as a resource on technical questions: kept updated on the latest in the field and researched answers when not immediately knowledgable; answered questions and dealt with all users with respect and understanding; always interacted with users from a customer service perspective.

·         Assisted IT with special projects with but not limited to Worksite, iCreate, BigHand, iHyperstyles and Workshare.


Smith, Currie and Hancock, LLP                                                                                   Atlanta, Georgia

Litigation Support Specialist                                                                                         July 2014 – May 2015

·         Provided litigation support by importing electronic documents with Lexis Nexus’ LAWPrediscovery to send load files into Westlaw CaseLogistix for OCR and indexing.  Branded exhibits in electronic form for the attorneys to use in mediation. Encrypted hard drives and smart phones using Sophos and MaaS360. Responsible for assisting staff with all computer and IP phone issues. Planned community events for team building exercises. Created an Intranet website for the Firm to be transparent amongst all seven satellite offices with MS Expression Web.

·         Provided technical support to over 150 Windows 7 workstations. Managed shared folders on MS SharePoint Designer 2010. Installed LiquidFiles onto the workstations and created secured file transfer links.


BlueWave Computing, LLC                                                                                           Smyrna, Georgia

Systems Administrator                                                                                                  June 2013 – June 2014

·         Responsible for assisting over 300 clients with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software. This included set-up of computers and installation of Solarwind’s NAble, Cirix solutions and desktop connections, TrueStore11, ReVive, ShadowProtect, Adaptec RAID essentials, VMWare DaaS agents, CineBench, and Zerto virtual replications for numerous clients at on-site locations.

·         Worked with MS Server 2008 and MS Server 2012. Managed Exchange servers and used the shell command to monitor mailbox sizes. Set up users and passwords on the domain contoller in active directory. Managed nightly backups using Norton Symantec and troubleshot issues if the backup did not complete.

·         Installed patch cables and consolidated data centers with rack enclosures for wire management. Worked with RJ11/RJ45 toner testers to find dead cables or ports on the switch in the server rooms. Removed old cat5 cables and rewired new cables to connect the switch with the workstations.


Southern Polytechnic State University                                                                         Marietta, Georgia

IT Specialist and Student Tutor                                                                                    May 2011 – June 2013

·         Responsible for establishing full-support to students and staff for computer issues. Tutored students in JAVA, C#, XHTML, and MySQL programming skills. Installed Windows, DeepFreeze, and imaged over 100 workstations using Symantec Ghost. Managed upgrades for the workstations that needed new hard drives and updates.


Georgia Aquarium                                                                                                        Atlanta, Georgia

IT Intern and Tour Guide                                                                                              August 2008 – May 2012

·         Assisted the IT team in changing the aquarium’s main web site video player from Flash to HTML5 for Apple user compatibility. Managed printers, RAM, CPUs, hard drives, motherboards, and printer software on the computers in the aquarium. Reached over 500 volunteer hours as a tour guide for the aquarium, and over 150 hour as an intern for the IT team.

·         Installed patch cables and replaced cat5 cables connecting them from the data ports to the main switch in the server rooms. Created cat5 wires by arranging the correct wire pattern for either a link cable or twisted pair cable.


Floyd County Board of Education                                                                                 Rome, Georgia            

Substitute Teacher                                                                                                      January 2007 – May 2012

·         Mentored eighth and ninth grade students for high school preparatory classes.  Enriched the knowledge of a variety of students that ranged from kindergarten to high school seniors. Worked with the students to apply Computer Science concepts, Mathematics and word processing skills.


·         Proficient in MS Word, Access, PowerPoint, Excel and MS Active Directory

·         Skilled in C#, HTML5, Cloud Computing, Database Security, JAVA, Network Security, PHP, MySQL, VB, Web Development, and Virus Removal.

·         Familiar with Active Directory, Symantec Backup Executive, MS SQL Server, Microsoft Exchange, and Citrix.

·         Website design and validating XHTML and HTML5 code.


·         Certificate for Presenting Jobs4Us: A Website for Foster Care Graduates at National Convention in St. Louis 2014

·         Graduate Certificate in Health Information Technology – 2013

·         Cisco CCNA Prep Certificate - 2013

·         Diploma in Computer Programming – 2006

·         JAVA Programmer Certificate – 2006

·         Visual BASIC Programmer (5BE1) Certificate – 2005

·         Networking Plus Certificate - 2005

VOLUNTEER AND EXTRACURRICULAR ORGANIZATIONS                                                                                       

·         Southern Polytechnic State University, Association for Computing Machinery – President

·         Southern Polytechnic State University, Swim Team

·         Southern Polytechnic State University, Radio Broadcasting

·         Alpha Chi National Honor Society (Top 10%) - Lifetime Member in Region III

·         National Society of Leadership and Success (Sigma Alpha Pi) – Broadcast Director



·         Available upon request


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